Privacy Policy

At Electron Hub, we process your personal data in accordance with applicable privacy laws. This Privacy Policy explains what information we collect about you, how we use it, and your rights. We have implemented various technical and organizational measures to comply with applicable legislation related to the processing of personal data, privacy, and data security in countries where we operate or where the applicable law applies to us. This Privacy Policy outlines the basic rules and principles by which we process your personal data and details our responsibilities in processing your personal data in accordance with transparency obligations. We do not intend to collect personal data of children or persons under the age of 16.

Our Privacy Policy covers all personal data that you submit to us or that we obtain from you when you use our mobile, web, and desktop applications, browser extensions, and websites https://www.electronhub.top and https://playground.electronhub.top, as well as all other related services available on or through our websites (collectively, the “Services” or “App”).

1. Contact Information

If you have any questions about this Privacy Policy, your personal data, or if you would like to exercise any of your data protection rights, please contact us using the following information:

Support Email: [email protected]
Support Server: https://discord.com/invite/apUUqbxCBQ

2. Legal Grounds for the Processing of Personal Data

Any operation related to the processing of personal data must have a legal basis. We only collect data on lawful grounds and only data that is necessary to provide our Services to you. We primarily rely on four legal grounds to process your personal data: consent, contract, legal obligation, and legitimate interests.

Consent: Freely given, informed, and unambiguous indication of your agreement to the processing of your personal data for a specific purpose.
Contract: Processing necessary to perform a contract or Terms of Service to which you are a party or to take steps at your request prior to entering into a contract.
Legal Obligations: Processing necessary to comply with a legal obligation to which we are subject.
Legitimate Interests: Processing based on our legitimate interests or those of a third party, provided those interests are not outweighed by your rights and interests.

Applicable laws may provide other legal grounds for processing, and we will use such grounds when applicable.

3. What Information Do We Collect?

We require you to register or log in to use our Services. We do not require your name or email address. We process the following categories of information:

3.1. Information You Provide

Registration Data: To use our Services, you may submit your email, Discord alias, or phone number.
Subscription: The email address you provide to subscribe to our mailing list. You can opt out of marketing communications at any time.
Resolve Issues: Data submitted to support to resolve issues.
Legal Requirements: Information provided to comply with law enforcement requests.

3.2. Information Collected When You Use Our Services

Device Information: Technical details such as hardware, device manufacturer, unique identifiers, software, operating system, browser, and mobile network information.
Your Activity: Information about your experience, such as response time, crash reports, errors, and visit duration. This is non-personified statistical data.
Log Data: Includes IP address, operating system, visited pages, location, device information, and cookies. We use this data to operate and secure our Services.

3.3. Other Information

We may receive pseudonymized information from third parties, such as advertising networks or analytics providers (e.g., Google Analytics).

4. How Do We Obtain and Use Personal Data?

We only process information necessary for the purpose for which it was collected.

4.1. Consent

Where you provide consent, we may use your information to contact you about offers, promotions, events, or services. You can withdraw consent at any time, and we will stop processing your data unless another legal basis exists.

4.2. Contract

We process personal data necessary to perform a contract or Terms of Service with you.

4.3. Legitimate Interests

We process personal data for purposes such as:

Responding to your correspondence and fulfilling requests.
Promoting our business through marketing and targeted advertising.
Communicating with you, managing legal requests, and protecting our legal rights.
Ensuring network and information security, preventing fraud, and improving our Services.

4.4. Legal Obligations

We process personal data to comply with legal or regulatory requirements, such as law enforcement requests.

5. How Do We Process Personal Data?

We share your data with contractors who assume confidentiality obligations and implement appropriate safeguards.

5.1. Disclosure of Personal Data

We may disclose your data to:

Companies or organizations handling Services on our behalf.
Government or law enforcement officials as required by law.

5.2. Sharing of Personal Data

We share data to:

and administer our Services.
Comply with applicable laws.
Facilitate company reorganizations or transfers of control.

5.3. Purposes of Processing

We process data for purposes such as:

Providing Services (Contract).
Sending newsletters/offers/updates (Consent/Legitimate Interests).
Maintaining and improving Services (Legitimate Interests).
Preventing fraud and illegal activity (Legitimate Interests).
Providing customer support (Legitimate Interests).

6. How Do We Store Your Personal Data?

We protect personal data in accordance with EU legal requirements, including the GDPR. Your data is securely stored in the European Economic Area (EEA).

7. Transferring Data Outside the EEA

Data may be transferred outside the EEA when necessary. We ensure appropriate safeguards are in place to protect your privacy and rights.

8. Data Retention Periods

We retain personal data as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations.

9. How Do We Keep Your Information Safe?

We implement technical, procedural, and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Your Data Protection Rights

You have the right to:

Access, correct, or delete your personal data.
Restrict or object to processing.
Request data portability.
Lodge a complaint with a supervisory authority.

11. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

For EEA residents, you must be at least 16 to use our Services.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of changes via our website or email.

13. Linked Websites

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

14. How to Make a Complaint

If you have concerns about our use of your personal data, contact us at [email protected]. EEA residents may also complain to their local data protection authority.